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The Role

Your opportunity

The development of our people is a key component of our People Priorities, and our Employee Value Proposition. Our role is to support the performance and growth of around 20,000 colleagues that collectively comprise Deloitte UK.

Our Talent and Learning mission is to “Measurably improve the experience and performance of colleagues at Deloitte”. Learning is a vital component of our employee experience.

Supporting the Head of Early Experience, you will design and deliver induction and early years learning and performance support for our new start populations, working with our service lines to ensure that student inductions meet their needs, and that the distinct needs of their audiences are met. Induction and early years are a vital period for our new starts: your work will directly impact their expectations, performance and experience of our firm – and likely influence their approach to work for the remainder of their career.

You will be working as part of a team of highly experienced learning professionals, working with a number of third parties and stakeholders from around the business, an extensive faculty (many of whom are partners at Deloitte), and collaborating with Deloitte University to shape the design of induction and early years learning programmes.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of 2 years or more. If this is relevant for you, just let your recruiter know when you make your application.

Your role

To measurably improve the experience and performance of colleagues at Deloitte, by ensuring a world class induction experience and early years development programme.

You will be responsible for induction and early years’ development as it relates to our new start populations.

  • Ensuring that our new start induction programmes measurably improve the performance and experience of new joiners to our business.
  • Undertaking audience analysis required to develop audience personas, and new starter journeys, experiences and resources.
  • Ensuring that our Purpose, People Priorities and Values are reflected in all new start and early years programmes.
  • Designing programmes that incorporate experiential and digital elements in order to optimise efficiency and effectiveness of programme delivery.
  • Commissioning and development of digital content.
  • Liaising with service line learning leads to ensure that programmes meet service-line specific requirements.
  • Working with service line leads and senior learning business partners to align programmes with portfolio-specific programme elements delivered within by the service line.
  • Creation of a flexible, reusable and modular framework for the design of induction and early years programmes.
  • Measurement and reporting of programme impact on the performance and experience of new start populations.
  • Working with the Central Business Services teams to manage faculty and events required by induction and early years programmes.
  • Working with the onboarding team to agree a seamless onboarding experience, with clear accountabilities.
  • Quality assurance and compliance of programme, ensuring inclusion, wellbeing and psychological safety for programme participants.
  • Communication related to induction.
  • Facilitation, where required, of programme elements.
  • Updates to digital induction and performance support platforms and user-testing.
  • Managing the Deloitte Faculty and third-party vendor relationships as they relate to induction and early years programmes.

Your work, your choice

At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location: London

Work pattern: This is a permanent contract opportunity. The role can be worked on a full-time basis.

Our team members work a variety of agile working patterns. Tell us what arrangement works for you and we’ll try to accommodate.

Your professional experience

You should care about our new starter population, and how we support them and help them develop. This role should be a means for you to do what you love and make a difference.

Essential

  • Experience of induction and early years programme design and development.
  • Proven experience of facilitating induction/personal development programmes.
  • You should have significant experience of working with senior stakeholders in large organisations. Many of our most senior people have a keen interest in induction and early years programmes; it’s important that you are comfortable in these discussions.
  • Experience of designing blended learning programmes, incorporating world-class digital design elements.
  • You should have significant experience of budget management.
  • You should have an excellent grasp of models of learning, learning theory, assessment and styles.

Desirable

  • You should have some experience in the creation and deployment of digital content for learning purposes, such as video, podcasts, guides and animations.
  • Innovative thinking in the design and delivery of learning programmes.
  • You should have some experience of third-party contracting and management.
  • You should have some experience of demand- and resource-planning.
  • You should have some experience of event management and logistics.
  • Some experience of dramatic arts, marketing or management consultancy.

Your service line: Enabling Functions

At Deloitte, we’re all about making an impact that matters, together. And nowhere is this more apparent than among our 2,000 strong Enabling Functions teams. With our combined specialist skills and business partnering expertise, we provide all the essential strategy, support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. So not only will you be providing world-class support to our internal clients, you’ll be making an impact for all the hugely influential organisations Deloitte works with too. Covering all our distinct areas: Human Resources, Clients & Industries, Finance & Legal, Central Business Services, National Quality & Risk Management, Technology & Digital Services, and Real Estate, the opportunities here are vast. And what’s more, you can grow your career in whatever direction you choose. We’ll support you all the way.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your “Immediate Family Members” are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

About Deloitte

Our Purpose & Strategy

To make an impact that matters for our clients, our people and society – defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it’s about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

What do we do?

Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: Deloitte North and South Europe

The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Central Mediterranean (Italy, Greece, Malta), Ireland, the Middle East (Bahrain, Cyprus, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestinian Ruled Territories, Qatar, Saudi Arabia, United Arab Emirates, Yemen), the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,700 partners and over 50,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.

What do we value?

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for maximum impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Being a Leader at Deloitte

Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people – both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.

We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

  • We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
  • We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
  • We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
  • We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
  • We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction

Key Skills

Talent Management
Early Experience Manager
Deloitte

Experience

Place of Work

Office

Contract Type

Full Time

Salary

£ Competitive
Early Experience Manager
Deloitte

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