Calling all People Partners! Do you get a kick out of working in an agile and collaborative environment? Come and find out more....

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The Role

Are you looking for a role where no two days are the same? Do you enjoy working collaboratively? Do you get a kick out of working in a fast-changing and agile environment? If your answer is yes then please read on, we may have your next role.

It’s such an exciting time to join our people team at a point where we look to drive forward with our people strategy. We have so many exciting initiatives in our pipeline and we are expanding our team and looking for a HR Advisor, or as we say ‘People Partner’ to join our team and support us with really showing what a great People team are capable of.

Working with our delightful people team based in Newport and London you’ll report into our Senior People Partner. You’ll be responsible for providing a top-quality HR service to our retail teams. You’ll be at the forefront of providing support to our retail teams on anything from giving advice on recruitment related queries to supporting employees with their wellbeing to guiding managers on our policies. Alongside this you’ll work with the team to really push forward with our people agenda.

A day in the life:

  • Providing advice and support to our employees on all people related matters.
  • Supporting, and guiding our managers on our JoJo policies and procedures.
  • Working with our managers to develop their capabilities and skills around people management.
  • Overseeing and coordinating our recruitment process through to employment using our ATS.
  • Assisting our managers with employee relations casework and welfare support in line with JoJo and legal requirements – sometimes this will require you to travel to our stores.
  • Providing support with our monthly payroll process.
  • Ensuring our systems and database packages are up to date and accurate in line with our JoJo deadlines.
  • Driving and delivering people excellence in line with KPI’s contributing to a great people service and employee satisfaction.
  • Working with our people team to develop and implement people initiatives to support our JoJo business goals.

What we look for in you:

  • Level 5 CIPD or equivalent qualification/ experience in HR.
  • Previous experience of working within a multisite environment is desirable.
  • Excellent working knowledge of Employment Law.
  • Knowledge of GDPR.
  • Experience of working in a generalist HR role.
  • Previous experience of working with HR systems – ours is Mitrefinch.
  • Experience of working with an ATS – we use iCIMS
  • A full driving license – you’ll be travelling to our stores to support when required.
  • The ability to establish effective relationships and able to demonstrate experience in collaborating, persuading and challenging across all levels.
  • A solution orientated approach with the ability to work with others to efficiently find the best outcome.
  • You’ll enjoy staying on top of HR developments and sharing these with the team.
  • You’ll have great communication skills with the ability to liaise with all departments within JoJo.
  • You’ll take direction well and work amazingly as part of a team, but you’ll also be a dab hand at working independently.
  • You’ll have the knack to work quickly and always to a very high standard with fantastic organisational skills.
  • You’ll have a meticulous eye for detail and be able to identify areas for improvement.
  • You’ll enjoy working under pressure and working to deadlines.
  • You’ll be resilient to a changing and agile environment.

Just to give you a taste of our culture, we’ll be looking for you to:

  • Be a brand ambassador, ensuring that our values and ethos are never compromised.
  • Be honest and respectful.
  • Work collaboratively.
  • Talk openly and actively listen.
  • Take ownership of all aspects of the role.
  • Be an effective problem solver.

What extras can you expect? 

  • We believe R&R is important so for each year you’re with us, you have an extra day’s holiday.
  • Why work on your Birthday? Have it off.
  • Let’s celebrate JoJo doing well – non-contractual annual profit share.
  • Helping plan for the future – contributory pension scheme.
  • Get on the move – cycle to work scheme.
  • Support for planning your finances – JoJo saving scheme.
  • Looking to work more flexibly It’s a possibility with this position.
  • Why always work in the office? Mix it up, have the two. Working from home can suit JoJo and you.
  • Having a great time – fabulous social events (when we can again).
  • Supporting our communities – volunteer days.
  • Being mindful – Health and Wellbeing Hub
  • We love our products! 40% discount off JoJo branded lines.
  • “It’s up to you” learning environment – ongoing training and educational development initiatives and opportunities.
  • Sad to leave your furry friend at home – our offices are dog friendly for friendly pooches.

Want to know more about JoJo?

We are a company founded on the principle of People & Planet above Profit and we are proud of our B Corp Status. JoJo is a team effort and so many of our employees have put their heart and soul into their jobs, making sure we offer the most gorgeous collections and deliver the best service.

We may have grown into the UK’s leading mother and baby retailer, but we will never compromise on the quality of our products – it’s part of our DNA! Our customers trust us to offer excellent quality at reasonable prices. All our team members strive to be the best they can be and we love how we support each other.

We put our growth down to our passion for people and our commitment to running an ethical and sustainable company. Couple this with our fantastic designs, innovative products, attention to detail and the never-ending pursuit of high standards means we have built a company that makes all of us proud.

Our Values:

The most useful thing a person can do in this world is to create ethical employment in a business which is a force for good, respecting our people and our planet.

We embrace and openly welcome people from different cultures, perspectives and experiences to create a diverse and enriched company. We work hard to recruit, develop and retain the most talented people, regardless of background to make sure we grow our company sustainably and with different cultural influences. We are guided by our values and B Corp status in everything we do, and we recognise that being a diverse and inclusive employer helps us make a difference to all our employees and customers.

Key Skills

cipd qualification collaborative employment law experience in a HR generalist role HR systems resilience

Straight talk

A word from the hiring manager

We have a fantastic and friendly People team within JoJo and we're excited to be expanding to support us in showing what a great people team are capable of. We're very much collaborative and encourage ideas and shared learnings. We just love how varied our roles are and you just never know what's going to pop up from one day to the next. We're excited to be moving forward with our People plan and there are lots of exciting initiatives in our pipeline with the opportunity to get stuck in and develop!

What to expect in the selection process

Thoughtful but efficient
JoJo Maman Bébé have a timeline but will be patient for the right person
People Partner
JoJo Maman Bébé





Place of Work


Contract Type

Full Time


£ Competitive
People Partner
JoJo Maman Bébé

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JoJo Maman Bébé
People Partner

Our Office Location

United Kingdom
Newport NP19 4PU, UK

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