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The Role

Senior HR Advisor

We are currently looking for an experienced HR professional to join our people team.

This is an excellent opportunity to learn and further develop your Business and HR skills.

Location: Norton Way Group, Norton Way North, Letchworth, Herts, SG6 1BL

Hours: Full-time or Part-time hours considered (minimum 4 days a week)

Salary: Up to £35,000 per annum (depending on experience)

Senior HR Advisor Duties:

Work with Head of People to deliver a proactive and value-added HR service to the Group
Support and enable managers to achieve solutions to management issues within the Group
Ensure HR issues are addressed in a timely manner. Working closely with key stakeholders, to ensure excellent service delivery
To lead and work on HR and Strategic projects with minimum supervision from Head of People to deliver the People Strategy
To ensure HR contracts are managed effectively
Effective management of 1 HR apprentice
Ability to independently carry out end to end ER case management, chairing disciplinary, grievance and performance meetings
With a proven track record in handling numerous ER cases end to end, you will be responsible for taking a pragmatic, hands on approach advising managers on any employee related matters.
Ensuring best practice is maintained but with a commercial and strategic focus, providing guidance and coaching where necessary to upskill managers and to provide support to all parties as required.
You will keep abreast of all HR Legislation updates and will update our policies and procedures accordingly.
Take part in note taking or chairing any employee relations matters including investigations, disciplinary hearings, grievances or performance management meetings as required.
Be familiar with and consistently seek to update and enhance all company policies and procedures in alignment to the relevant employment legislation, in order to offer accurate and reliable advice for any employment matter. Acting with integrity and trust at every opportunity.
Keep a log of all employee relations matters ensuring development of tools and templates in order to support the People function. Look for solutions and effective outcomes when handling any case. You will have the ability to work alone on cases however you will escalate and update the Head of People on any matters in order to keep them informed on employee relations matters as necessary.
Conduct Exit Interviews and track the feedback making recommendations to the Head of People as necessary.
To work on management of change, and organisational development projects. To manage and interpret data to assist with service development and change management plans.
Take an active interest and role in a training needs analysis for the Group and identify solutions for any training needs identified.
To deliver workshops for managers and employees on HR topics and new initiatives
Help build and facilitate in house training courses as required.
To support Head of People on various HR projects and Continuous Improvement initiatives to support the People Strategy and Living Knowledge.
To undertake reward reviews and make recommendations for change and improvements to meet business needs
Take ownership to develop management capability in recruitment and support all processes as required.
Senior HR Advisor Requirements:

CIPD level 5 qualified or equivalent
Proven generalist HR experience
Proven successful experience of working on projects with set outcomes and timescales from an HR perspective
Ability to demonstrate experience in all of the key role requirements, with particular reference to ER and Performance Management
Commitment to continuous professional development and learning
Up to date knowledge of employment legislation
Excellent interpersonal, communication, influencing and negotiation skills
Able to demonstrate behaviour supporting organisations values
Proficient with reporting, data analysis
Ability to hit the ground running
About the Company and the benefits, we offer:

Norton Way Group is a family run business established in 1989. The company has grown over the years and now represents Honda, Mazda, Nissan, Peugeot, Skoda and Kia with dealerships in West London and Hertfordshire. Over the years Norton Way Group, through its first-class customer service, exemplary reputation and long-standing staff members, ensures our customers come back time and time again.

Reduced rates on vehicle purchases, MOTs, servicing and parts
Staff referral bonuses
Additional leave purchase scheme
Employee Assistance Programme
Pension contributions
Company events
Along with access to our Rewards portal offering retail discounts across the UK, to name a few.
If you feel like you meet the above criteria of the Senior HR Advisor, please apply now

What to expect in the selection process

Thoughtful but efficient

We have a timeline but will be patient for the right person

Senior HR Advisor



Place of Work


Contract Type

Full Time Permanent


£ 35K - 35K
Senior HR Advisor

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