Help our people inspire creativity and bring joy

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The Role

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.

The role of Training Operations is to oversee day-to-day responsibilities for the department, including scheduling and booking resources, managing participants registrations, reconciling reports with budget, coordinating curriculum development, and other special projects as required.

Responsibilities

  • Monitor and evaluate training programs, processes and workflows for quality and effectiveness; make recommendations for improvement.
  • Manage instructor schedules, coordinate class starts at multiple locations, and manage training equipment and materials including interaction with vendors.
  • Design and prepare educational aids and materials.
  • Assess instructional effectiveness and summarize evaluation reports determining the impact of training and how it affects KPIs.
  • Maintain updated curriculum database and training records.
  • Produces monthly reports on training consumption by region, role, etc
  • Conduct regular evaluations to identify areas for improvement in program offerings.
  • Demonstrated project management and time management skills
  • Effective decision making skills;
  • Demonstrated interpersonal skills interacting with customers, senior management, team members, and employees;
  • Experience managing training programs or HR programs is a plus
  • Excellent command of excel or similar
  • Analytical and data visualization skills

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals should not be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.

Key Skills

Data Visualization Training

What to expect in the selection process

Thoughtful but efficient
TikTok have a timeline but will be patient for the right person
Training Operations Coordinator
TikTok

Experience

Place of Work

Office

Contract Type

Full Time

Salary

£ Competitive
Training Operations Coordinator
TikTok

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TikTok
Training Operations Coordinator

Our Office Location

London, UK

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